Terms of service

Terms of Service

Welcome to CartlyGoods. By visiting our website or placing an order, you agree to the terms below, along with our Privacy Policy, Refund Policy, and Shipping Policy.

Online store terms

You must be old enough to make purchases in your state, province, or country of residence. You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.

Product information

We work to describe and photograph our products as accurately as possible. Colors, scale, and texture may appear slightly different depending on your screen, lighting, and how the item is arranged after unpacking. Faux florals and decorative products may need light shaping after shipping.

Orders and payment

After you place an order, you will receive an order confirmation. We may contact you if information is missing, if an item becomes unavailable, or if there is an issue with payment or shipping details. Prices and availability may change without notice, but confirmed orders will be handled according to the details shown at checkout.

Shipping, returns, and support

Shipping estimates, return eligibility, refunds, exchanges, and damaged-package support are explained in our Shipping Policy and Refund Policy. If you need help, contact support@cartlygoods.com with your order number.

Use of our website

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use our content, images, or product information in a way that violates applicable law or the rights of CartlyGoods or others.

Accuracy of information

We may update product pages, pricing, promotions, policies, and website content from time to time. If an obvious error appears on the site, we reserve the right to correct it and, when needed, contact affected customers with a fair resolution.

Limitation of liability

To the fullest extent permitted by law, CartlyGoods is not responsible for indirect, incidental, or consequential damages that may result from use of the website or products. This does not limit any rights you may have under applicable consumer protection laws.

Contact

Questions about these terms can be sent to support@cartlygoods.com.